Politique d'expédition
Kindly allow 3 to 5 business days for your order to be processed. You will receive an email within 7 to 10 days to inform you that your order is in transit. Please contact us if you do not receive an update after 7 days.
**Domestic Shipping Rates and Estimates:**
For calculated shipping rates, please note that shipping charges will be displayed at checkout. Kindly select your country at checkout to obtain accurate shipping costs.
Free shipping is automatically applied to orders exceeding $400.
Orders are typically dispatched within 3 to 5 days using UPS, USPS, or DHL. Flat rate shipping fees of $30 apply to orders shipping to locations outside our current shipping destinations.
**International Shipping:**
We offer international shipping to the countries listed on our checkout page. Kindly select your country at checkout to obtain accurate shipping costs.
We are committed to providing worldwide shipping. If your country is not listed, please contact us via email at immaculatestreetware@gmail.com so that we can explore the best shipping options for you.
**Calculated Shipping Rates:**
Shipping charges for your order will be calculated and displayed at checkout.
**Please be advised that your order may be subject to import duties and taxes, including VAT, which are incurred upon arrival in your destination country.**
Immaculate Jewelry is not responsible for these charges and they are the sole responsibility of the customer.
**Refunds, Returns, and Exchanges:**
We accept returns up to 14 days after delivery, provided that the item is unused and in its original condition in the box. A full refund will be issued, minus the shipping costs incurred for the return.
In the event that your order arrives damaged, please email us promptly at immaculatestreetware@gmail.com with your order number and a photograph of the damaged item.
We address these cases on a case-by-case basis and will strive to find a mutually satisfactory solution.
Should you have any further inquiries, please do not hesitate to contact us at immaculatestreetware@gmail.com.